356pk Privacy Policy

1Introduction

This Privacy Policy explains how 356pk ("we", "us", "our") collects, uses, stores, and protects the personal information of players ("you", "your") who use the 356pk platform at 356pk.pro, including all casino, live casino, sports betting, VIP, and payment services.

When you register an account on 356pk, use any feature of the platform, or interact with our support team, you are sharing information with us. This policy tells you exactly what we do with that information, who we share it with, and what control you have over it.

We take data privacy seriously. The 356pk platform handles real PKR transactions for Pakistan players, which means we have obligations around financial data, identity verification, and fraud prevention that require us to handle certain data carefully and to retain records for defined periods.

If you have questions about any part of this policy, the 356pk support team is available 24/7 via live chat from within your account, or you can reach us at [email protected]

2Information We Collect

The information we collect falls into several categories depending on how you interact with the platform:

We do not collect payment card numbers directly. Payments via JazzCash, Easypaisa, Raast, and bank transfer are handled by the respective payment providers using their own secure systems. 356pk receives a transaction reference and confirmation status only.

3How We Use Your Information

The information we hold is used only for the purposes listed below. We do not sell personal data to marketing companies, data brokers, or unrelated third parties.

• Account operation: Creating and managing your account, processing logins, maintaining your PKR balance, and displaying your transaction and bet history.
• Payment processing: Facilitating deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, and other supported methods. Matching incoming transactions to the correct account.
• Identity verification: Confirming that account holders meet the age requirement of 18 years and above, and verifying identity as required for financial transactions.
• Fraud prevention and security: Detecting unusual activity, identifying potential account sharing, spotting patterns consistent with money laundering or bonus abuse, and protecting the integrity of the platform.
• Responsible gaming: Monitoring activity patterns to identify signs that a player may benefit from responsible gaming tools. Applying deposit limits, session limits, or self-exclusion as requested.
• VIP programme administration: Calculating tier status and weekly cashback amounts based on verified wagering activity.
• Support and communication: Responding to support queries, resolving disputes, and sending account-related notifications (balance changes, withdrawal confirmations, security alerts).
• Legal compliance: Maintaining records required by applicable financial and anti-money-laundering obligations for the defined retention period.

4Legal Basis for Processing

Processing your personal data is necessary to provide the services you have signed up for. The main legal grounds on which 356pk relies are:

• Contract performance: Processing is necessary to perform the agreement between you and 356pk as described in the Terms and Conditions — running your account, handling deposits and withdrawals, settling bets.
• Legal obligation: Certain processing — particularly identity verification, transaction records, and anti-money-laundering checks — is required to meet legal and financial compliance obligations.
• Legitimate interests: Fraud detection, security monitoring, and responsible gaming oversight are carried out in the legitimate interest of protecting both you and the integrity of the platform.
• Consent: Where we send optional marketing communications, we will obtain your explicit consent. You can withdraw consent at any time via your account settings or by contacting support.

5Sharing Your Information

356pk shares personal data with a limited set of third-party service providers who are essential to platform operations. We do not share your data with advertisers, data brokers, or unrelated commercial parties.

• Payment providers: JazzCash, Easypaisa, Raast, and banking partners receive the minimum transaction data required to process deposits and withdrawals in PKR.
• Identity verification services: Where third-party KYC (Know Your Customer) tools are used, relevant identity documents and personal details are shared for verification purposes only.
• Game and platform providers: Game suppliers may receive anonymised session data for technical purposes. Player identity is not shared with game providers beyond what is required for player tracking within a specific provider's games.
• Fraud and security services: Risk assessment and fraud prevention providers may receive device fingerprinting data and behavioural signals to identify potential fraudulent activity.
• Legal and regulatory bodies: Where legally required, 356pk will disclose information to relevant authorities in response to a lawful request. We will not disclose more than is required.

All third-party providers who receive personal data from 356pk are required to process it only for the specified purpose, to maintain appropriate security standards, and not to use it for their own commercial purposes.

6Cookies & Tracking Technologies

356pk uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and gather analytics on how the platform is used. This information helps us improve the platform experience for Pakistan players.

• Session cookies: Maintain your login session and keep you authenticated as you move between sections of the platform.
• Preference cookies: Remember settings such as language or display preferences that you have selected.
• Analytics cookies: Aggregate, anonymised data on how pages are used — which sections are visited most, how long sessions last, what devices are used. This data does not identify you personally.
• Security cookies: Help detect unusual login patterns and protect against unauthorised account access.

You can control cookie settings through your browser. Disabling session cookies will prevent you from staying logged in to your account. Analytics and preference cookies can be disabled without affecting core platform functionality.

7Data Security

Protecting your personal data and financial information is a core operational priority at 356pk. The platform implements the following security measures:

• All data transmitted between your device and 356pk servers is encrypted using TLS (Transport Layer Security).
• Account passwords are stored using a one-way cryptographic hash — 356pk staff cannot read your password.
• Personal data stored on 356pk systems is encrypted at rest.
• Access to personal data is restricted to staff members who require it for their specific role. Access controls are reviewed regularly.
• Security monitoring systems are in place to detect and alert on unusual access patterns.
• In the event of a data breach that poses a risk to your personal data, 356pk will take immediate steps to contain the breach and will notify affected players as appropriate.

While 356pk implements reasonable security measures, no platform can guarantee absolute security. You play an important role in your own account security — keep your password strong, do not share it with anyone, and use the two-factor authentication option if available in your account settings.

8Data Retention

356pk retains your personal data for the period necessary to fulfil the purposes described in this policy, subject to minimum retention requirements under applicable financial and legal obligations.

• Active accounts: Account data, transaction history, and activity logs are retained for the full duration of your account.
• Closed accounts: Following account closure, financial transaction records and identity verification documents are retained for a minimum period as required for compliance purposes. After this period, personal data is deleted or anonymised.
• Support communications: Live chat transcripts and support correspondence are retained for a defined period to allow investigation of disputes and to improve support quality.
• Self-excluded players: Records of self-exclusion are retained to prevent re-registration during the exclusion period and, in certain cases, indefinitely to prevent reactivation of a previously excluded account.

9Your Rights Over Your Data

You have the following rights in relation to your personal data held by 356pk. To exercise any of these rights, contact the support team via live chat from within your account.

10Children & Minors

356pk is strictly an adults-only platform. No person under the age of 18 is permitted to register an account, use any service, or place any bet or wager on the platform.

We do not knowingly collect personal data from individuals under 18. If we become aware that an account has been registered by a minor, the account will be immediately closed, all activity will be voided, and the personal data will be deleted except where records are required for audit purposes.

If you are a parent or guardian and believe a minor has registered on 356pk, please contact support immediately via live chat so the account can be investigated and closed. 356pk takes underage gambling seriously and will act on credible reports promptly.

11Changes to This Privacy Policy

356pk may update this Privacy Policy from time to time. Changes may reflect updates to our services, changes in data processing practices, or adjustments to comply with evolving legal requirements.

When material changes are made, registered players will be notified via an in-account notification or by email to the address registered on the account. The updated policy will also be published on this page with a revised "Last Updated" date.

We recommend reviewing this page periodically. If you continue using 356pk after a policy update has been communicated, that constitutes acceptance of the revised policy. If you disagree with any changes, you may close your account and request withdrawal of your available balance before the effective date of the changes.

12Contact Us

For any questions, requests, or concerns about this Privacy Policy or about how your personal data is handled at 356pk, please use the following contact methods:

We aim to acknowledge data-related requests within two business days and to provide a substantive response within the timeframe required by applicable data protection obligations.